Kuber Fantasy

Install and Play Kuber Fantasy to win real rupees in cash!

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Refund Policy

Effective Date: 26 Aug. 2024

Thank you for choosing Kuber Fantasy. We are committed to providing a fair and enjoyable gaming experience for all our users. This Refund Policy outlines the terms and conditions under which we accept refund claims.

1. No Refunds for Playing Chips

Playing chips purchased on Kuber Fantasy are non-refundable. Once you purchase playing chips, they can only be used to participate in our card and skill-based games. We do not offer refunds for any reason other than genuine causes as outlined below.

2. Genuine Causes for Refunds

Refund claims will only be considered under the following genuine circumstances:

  • Unauthorized Transactions: If you believe there has been an unauthorized transaction or billing error, please contact us immediately. We will investigate the claim and, if verified, process a refund.
  • Technical Issues: If you experience significant technical issues that prevent you from accessing or using our services, please report the issue to us. We will assess the problem and may offer a refund if the issue is confirmed and cannot be resolved.
  • Service Disruption: In the event of a major disruption to our services that impacts your ability to use your purchased playing chips, we will review and address refund requests on a case-by-case basis.

3. Redeeming and Converting Coins

If you win any amount by playing games on Kuber Fantasy, you can redeem your coins and convert them to real cash. This process is separate from our refund policy and is governed by our Terms and Conditions.

4. How to Request a Refund

To request a refund for a genuine cause, please follow these steps:

  1. Contact Us: Reach out to our support team via [contact form/email/phone number] with your refund request.
  2. Provide Details: Include your account information, transaction details, and a clear explanation of the reason for your refund request.
  3. Review Process: Our team will review your request and may ask for additional information if needed. We aim to resolve all refund requests within [insert time frame].

5. Refund Decisions

All refund decisions are made at the sole discretion of Kuber Fantasy. We reserve the right to deny any refund request that does not meet the criteria outlined in this policy.

6. Changes to This Policy

Kuber Fantasy reserves the right to modify this Refund Policy at any time. Changes will be effective immediately upon posting to our website. Your continued use of our services constitutes acceptance of the revised policy.

If you have any questions or need further assistance, please contact our support team at support@kuberfantasy.com.

Thank you for playing with Kuber Fantasy!

Kuber Fantasy—Where Skill Meets Fun!